Privacy Policy

1. Introduction

Chatter Essentials ("we", "our", "us") is committed to protecting your personal information. This Privacy Policy explains what data we collect, how we use it, and your rights with respect to that data when you use our website or enrol in our programmes.

2. Information We Collect

We collect the following personal information when you enrol or contact us:

• Full name
• Email address
• Mobile number
• Programme selected and payment details (processed securely via Razorpay — we do not store card details)

We may also collect non-personal browsing data such as browser type, device, and pages visited for analytics purposes.

3. How We Use Your Information

We use your personal information to:

• Confirm your enrolment and communicate programme details
• Process and verify payments
• Send you updates, schedules, or relevant programme information
• Respond to your queries or support requests
• Improve our website and services

4. Data Sharing

We do not sell, rent, or share your personal data with third parties for marketing purposes. Your information may be shared with:

• Razorpay – for secure payment processing
• Service providers – such as email platforms, strictly to deliver our services
• Legal authorities – if required by law

5. Data Retention

We retain your personal data only as long as necessary for the purposes stated in this policy, or as required by applicable law. You may request deletion of your data by contacting us.

6. Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data (subject to legal obligations)
• Opt out of marketing communications at any time

To exercise any of these rights, please email us at chatteressentials@gmail.com.

7. Cookies

Our website may use cookies to enhance your browsing experience. You can choose to disable cookies through your browser settings, though this may affect some features of the site.

8. Security

We take reasonable technical and organisational measures to protect your personal data from unauthorised access, loss, or misuse. Payments are handled entirely by Razorpay using industry-standard encryption.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. Continued use of our website after changes constitutes acceptance of the revised policy.

10. Contact Us

For any privacy-related queries, please contact us at chatteressentials@gmail.com or +91 9150861907.